Frequently Asked Questions (FAQs)

What is coaching?

Coaching is a process that aims to improve performance and focuses on the ‘here and now’ rather than on the distant past or future. It is a partnership between the coach and individual that seeks to draw out the individual’s potential. This is achieved by helping them to learn, rather than teaching them. It involves guidance, encouragement, and support as individuals work towards achieving specific personal or professional goals.

Want to know more? Read all about it.

How do I know if I need a coach?

You might need a coach if you’re facing challenges or obstacles that you’re struggling to overcome, if you have goals that you’re not sure how to achieve, or if you’re seeking personal or professional growth. A coach can provide guidance, support, and tools to help you navigate your journey and reach your potential.

Thinking this sounds helpful? Book a free call to chat with one of our Relationship Strategists. They’ll answer any questions you have and help you decide if we’re the right fit for you.

I’m looking for someone to tell me what to do, will a coach do this?

The short answer: No.

The longer answer: The fundamental belief of coaching is that you are the best person to make decisions about your life, and that when you decide to pursue a course of action, you are more likely to remain committed to it. We are here to help bring clarity to those decisions and to hold you accountable to them. Your coach is there to listen, guide, encourage and offer suggestions and feedback. Your coach will not lie or hold back, but they also cannot do the work for you. Because of this, coaching can be challenging and confronting, but that is exactly why it is also transformative. If you come with an open mind and prepared to do some deep exploration, your coach will be an irreplaceable ally to help you achieve your goals.

Want to know more? Read about the difference between a coach and a mentor.

How do I know if Ama La Vida is right for me?

That’s a great question! If you’re unsure about whether or not our team of coaches are the right fit for you, the best place to start is to book a free 30-minute consultation. We take this time to learn all about you, your goals, needs, concerns, and overall ✨ vibes. ✨ We’ll answer all your questions, and then if our program is a good fit for you, we’ll match you with a coach.

What is Ama La Vida career coaching?

Our career coaching services give you one-on-one remote career coaching sessions with experienced and fully-vetted career experts.

At Ama La Vida, we personalize our proven coaching process to give you reliable results that are tailored to you and your unique needs. We deliver this through our one-on-one coaching sessions, group coaching, and eCoaching programs.

What makes Ama La Vida different from other career coaching services?

We pride ourselves on balancing long-term vision with the quick wins and short-terms goals that are keeping you up at night. We believe that transactional coaching (i.e., a coach who just gives you what you’re asking for) will lead to transactional results.

Our coaches will challenge you with unexpected insight into your current state and arm you with new strategies and new skills to help you reach both your short- and long-term career objectives.

Is career coaching just for finding a new job or getting job search help?

Nope! It’s true that a career coach can absolutely help you with your resume, cover letter writing, interview skills and all the other job search skills you need to help you navigate the job market. However, our career coaches truly shine by partnering with you to develop a long-term career plan that will take you from feeling stuck to feeling excited and empowered about your future.

Your coach will help you identify areas for personal growth and opportunities for strategic planning that will support you in both your professional life and your personal life.

What if I need more than just career coaching?

Yes! Your happiness and success isn’t just about your career! Our coaches all take a holistic view of career success to help you create a personal vision of what you want in life.

Our career coaching process starts with self-discovery to help you understand your passions, values, gifts and purpose. Because job satisfaction is really about fulfillment, growth, and work-life balance.

We also take this promise even further by offering Celebrity Sessions™ which let you use your coaching sessions with any of our coaches so you can benefit from each of their specialized expertise.

How will I be matched with a coach?

Our coach-matching process is highly personal and 100% human. To get started you can tell us more about your personal goals and needs in this form or book a free consultation call with one of our Relationship Strategists.

The team will use that information to personally match you with your perfect coach from our team of 60+ certified coaches.

If you book a call, you will receive your coaching match live on the phone. If you would rather fill out the form, our Relationship Strategists will get back to you within 2 business days with your certified coaching match!

How long should I expect to work with my coach?

How long you work with a coach will entirely depend on your specific needs and goals. To start, check out our Coaching Maps which will give you guidance on what to expect. Keep in mind that your coach will make a personal plan tailored exactly to you!

How much does career coaching cost?

We have a variety of membership options. You can learn more about them right here, or book a free consultation to get a personal recommendation!

Are my coaching sessions in person?

Most coaching sessions are held via video call, which we find works best for our members. With this, you will be able to have face to face interaction with your coach as if it were in person but the flexibility to take the session wherever you are. This also allows us to pair you with the coach based on your needs and not necessarily your geographical location.

Can I switch coaches?

We’re confident that because you’re here reading this, you’re exactly the kind of person we love to work with: someone who is driven and has a big vision for their life. So, we have no doubt that you and the fantastic coach you’ll be paired with will get along just fine. However, if you’re looking for a coach with a different style, we’re happy to transfer to another coach on our team to ensure you will get the most out of your coaching. You can also work with a different coach on our team for just a single session or a few sessions if you have a particular goal in mind that another coach is better suited for. Please reach out to your Client Success Specialist if you have any questions or concerns about your coaching experience.

How do I cancel my membership?

First, discuss your request to cancel with your coach in order to create a transition plan.

Next, log into your dashboard, navigate to MEMBERSHIPS, then select SUBSCRIPTIONS where you will find a CANCELLATION BUTTON.

You will be prompted to fill out a short form prior to canceling your membership.

Please note that once you cancel we will not process any future payments, if you want to wrap up with your coach and complete an additional month please do not process your request to cancel until after your next payment processes.

After submitted someone from client success will follow up with final details related to your membership.

How do payments work?

You can sign up for a personal coaching membership right here.

After you enroll, if you haven’t already, you will be matched with a coach based on your goals, personal style and needs.

If you sign up for a monthly membership, you will be billed on the same day every month.

If you sign up for an annual or 6-month membership, your membership will automatically renew at the monthly rate unless you reach out to us prior to your bill date. We’ve found members prefer this process, rather than a recurring 6-month or annual membership!

If you incur a monthly membership charge but would prefer to stay on a longer membership package, we are happy to apply your most recent payment to the package upgrade.

What is your session cancellation policy?

We require that you give your coach a 24-hour notice about missing a scheduled session. Our coaches’ calendars book up quickly, and they are holding that time that could have gone to another client, so we ask the courtesy of a 24-hour heads up if a session will be missed or rescheduled. If less than 24-hour’s notice is given or if you don’t show up to a session, you will be charged for that session.

*If there is an emergency, it is at your coach’s discretion whether to charge a session or not.

What if I need to take a break from my membership?

Of course! Life happens. Whether you’re on a month-to-month membership or a pre-purchased 6- or 12-month membership, we have several options for decreasing your coaching focus:

1x Memberships | $219/mo

We recommend all new members start with at least 2 sessions each month to build momentum. If you find that pace doesn’t work for you, you can always trade-down to one 60-minute session each month.

The Community Membership | $99/mo

Keep or use your “banked” coaching sessions and retain access to 8+ group coaching sessions each month and eCoaching programs to keep your momentum going.

Virtual Membership | $9.99/mo

Keep or use your “banked” coaching sessions and retain access to your eCoaching programs.

If you’re a current member, you can make do this directly on your membership dashboard under Memberships and then Subscriptions. Please reach out to support@alvcoaching.com if you have any questions.

What is your refund policy?

Unless there is a billing error, we cannot offer refunds on pre-paid coaching memberships.

We are happy to rematch you with a new coach if it’s not a match or if your goals change, or you can gift your sessions to someone else.